Your Privacy Matters to Us.

Privacy Policy

At Engineered Temperature Solutions, we understand that your privacy is of utmost importance, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, https://www.ohio-ets.com. By using our website, you agree to the practices described in this policy.

Effective Date: [8/9/2024]

Last Updated: [8/9/2024]

Non-Personal Information:
We may collect non-personal information such as your domain name and IP address. This data does not reveal personal details about you other than the IP address from which you accessed our website. Additionally, we may gather information about the type of browser you use, your operating system, how you arrived at our site, and which pages you visit on our website.

Personal Communication:
If you contact us regarding our website or services, we will collect any information you provide to us during that communication.

Email Communications:
We may contact you via email in the future to inform you about special offers, new products or services, or updates to this privacy policy.
We primarily use the information we collect for internal purposes, including:

Providing, maintaining, and improving our services and website.

Responding to your requests for information.

Enhancing customer support.
We adhere to widely accepted industry standards to protect your information during transmission and once we receive it. If we collect sensitive information, such as credit card data, that information is encrypted and securely transmitted. You can verify the security of a web page by checking for a closed lock icon at the bottom of your browser or looking for “https” at the beginning of the web page address.

In addition to online protections, we also secure your information offline. Only employees who need the information to perform a specific job (such as billing or customer service) have access to personally identifiable information. The computers/servers where we store this information are kept in a secure environment.
Our website uses pixels and “cookies,” which are small pieces of data stored on your device to enhance your experience on our site. Cookies help us identify repeat visitors and save you time by remembering your login credentials. Cookies also allow us to track and target user interests to improve the experience on our site. The use of cookies is not linked to any personally identifiable information on our website.
We do not sell or share the information we collect with third parties for mass email marketing. However, we may disclose personal information or IP addresses under the following circumstances:

If required by law or in good faith belief that such action is necessary to comply with legal obligations.

To protect and defend the rights or property of Engineered Temperature Solutions and our website.

To identify individuals who may be violating the law, the rights of third parties, or misusing our website.

Please note that any information you voluntarily disclose online, such as through email or discussion boards, may be collected and used by others. You are responsible for maintaining the confidentiality of your personal information.
Our website may contain links to other sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to be aware when you leave our site and to read the privacy policies of any other site that collects your personal information.
Occasionally, we may request information via surveys or contests on our website. Participation is voluntary, and you may choose whether or not to disclose this information. Requested information may include contact details (such as name and shipping address) and demographic information (such as zip code and age). Contact information will be used to notify winners and award prizes, while survey data will be used to monitor or improve the use and satisfaction of our site.
By using this website, you consent to the collection and use of information as outlined in this Privacy Policy. If we make any changes to our Privacy Policy, we will post those changes on this page. We encourage you to review this page regularly to stay informed about how we collect, use, and disclose your information.

If you believe that we are not adhering to this privacy policy, please contact us immediately via telephone at 614-289-8733 or via mail at Engineered Temperature Solutions, 651 Eastgate Pkwy, Gahanna, Ohio 43230.

FAQ

A Privacy Policy is a legal document that outlines how a company collects, uses, stores, and protects personal information provided by its users or customers. It details what data is gathered, how it is used, who it may be shared with, and how it is protected. The policy also explains your rights regarding your data and how you can control or request access to it.

We collect your personal information to provide you with a better user experience, enhance our services, communicate with you effectively, and comply with legal obligations. Your data helps us understand your preferences, improve our offerings, and keep our interactions secure.

We may collect various types of personal information, including but not limited to:

Name
Email address
Phone number
Payment information
IP address
Browsing behavior
Purchase history

Your personal information is used to:

Provide and improve our services
Process transactions
Personalize your experience
Communicate updates, offers, and promotions
Ensure security and prevent fraud
Comply with legal requirements

Cookies are small text files stored on your device when you visit a website. They are used to enhance your browsing experience by remembering your preferences, login details, and browsing behavior.

Yes, you can control or disable cookies through your browser settings. Most browsers allow you to refuse cookies, delete cookies, or alert you when cookies are being sent. However, disabling cookies may affect your ability to use certain features of our website.

Your personal information may be accessed by:

Authorized company employees
Third-party service providers (e.g., payment processors, analytics providers)
Legal authorities, if required by law

We ensure that all third parties we work with adhere to strict privacy and security standards.

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as necessary to fulfill the purposes outlined in our Privacy Policy. We may share your data with trusted third parties who assist us in operating our website, conducting business, or servicing you, provided they agree to keep this information confidential.

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